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We offer three types of shipping: Saver, Regular and Express. We ship with JP Post and DHL. Tracking is included for all orders over ¥3,500. Learn more.
At Solaris Japan we accept a variety of payment options. You can pay via Credit Card, Paypal, Bitcoin or European Wiretransfer. Learn more.
As a general rule, once your order has been placed it cannot be cancelled unless special circumstances apply. Learn more.
The stock status and prices of items on our web site are automatically updated daily.
We generally only accept returns for defective or damaged items. Please contact us immediately if there is anything wrong with the product you have received. Learn more.
Have any questions, requests or just need help? You can message us in English, German and Japanese. We will get back to you in a timely manner. Contact us