The box was in perfect condition, but the flask somehow broke in half during shipping. I've managed to fix it with glue, but to be quite honest I wish I didn't have to because this is an otherwise perfect figure with no other flaws in sculpt or paint I could find. Was expecting better since it was listed as brand-new, but just a heads-up in case you're looking to buy this one. Alter does very high quality figures, but do note that such intricate work sometimes results in rather fragile products and this is one of them.